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Patch your K.O.S. clients now to OBT!
Feb. 11,2010

Good day troops!

OBT is almost here! To minimize your waiting time tomorrow, you can start updating your K.O.S. clients to OBT as early as now. Just double click your K.O.S. shortcut and it will automatically patch!
If you’re unable to patch the game because of the following error messages, please read below, this will help you fix it.

In preparation for Open Beta Testing, K.O.S.: Secret Operations requires you to run it as a Computer Administrator the first time you use it.

Hence, you may experience problems launching the game if you installed your copy of K.O.S. before February 12, 2010.

This post will guide you step-by-step on how to fix this issue.


Requirement:
To launch the game as a Computer Administrator, you must know the username and password of a computer administrator account on the computer you are using.

A Computer Administrator is a type of account in your computer that can install programs or can make changes to the computer’s settings.
Many computer owners restrict this account because users can accidentally change settings of the computer that may cause damage to the computer’s hardware or software.

If you do not know the username and password of your PC’s Computer Administrator account, please contact the system administrator to get these details.

INSTRUCTIONS FOR WINDOWS XP
Right click on the K.O.S.: Secret Operations Icon on your desktop and select Run As (Figure A). If you do not have a KOS Icon on your desktop, browse to the folder where K.O.S.: Secret Operations is installed (default: c:Program FilesLevel Up GamesKOS) and right click on StingRun.exe and select Run As (Figure B).

Figure A:

Figure B:


2. Click the button next to "The following user:" and enter the username and password of the computer administrator account you wish to log in as (you can also click arrow on the drop-down box for a list of available user accounts). (Figure C)

Figure C:


3. If this is your first time to run the game, the game may patch for a few minutes. After patching is complete, log into the game using your KOS username and password. (Figure D)


4.  Congratulations! You have successfully launched K.O.S.!


NOTE: You only need to run this procedure once. If you were able to successfully launch K.O.S. as a Computer Administrator, you will no longer need to launch it as an administrator again.


INSTRUCTIONS FOR WINDOWS VISTA AND WINDOWS 7
1. Right click on the K.O.S.: Secret Operations Icon on your desktop and select Run As Administrator (Figure E). If you do not have a K.O.S. Icon on your desktop, browse to the folder where K.O.S.: Secret Operations is installed (default: c:Program FilesLevel Up GamesKOS) and right click on StingRun.exe and select Run As Administrator (Figure F).

Figure E:

Figure F:


2. Enter the username and password of the computer administrator account you wish to log in as.


3. If this is your first time to run the game, the game may patch for a few minutes. After patching is complete, log into the game using your K.O.S. username and password.


4.  Congratulations! You have successfully launched K.O.S.!

NOTE: You only need to run this procedure once. If you were able to successfully launch KOS as a Computer Administrator, you will no longer need to launch it as an administrator again.

If you are still experiencing any problems connecting to the game, please submit a ticket through our Customer Support website at http://support.levelupgames.ph or call our Customer Support Hotline at (02)751-9611 available daily from 12noon to 8pm. Please make sure to prepare a description of your problem and a screenshot of your error if submitting a ticket via the Customer Support website.


See you on the battlefield!

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